Frequently asked questions

• Admission predictability
  • The course I took in the adult sector does not appear on the “Or equivalent” page on the admission predictability site.
    • Only the most common adult education courses have been added to this screen. If you took your courses a few years ago, they may not appear on the list. In this case, calculate the weighted average of the modules you completed for this course and indicate this average on the line corresponding to the youth sector course.
  • How do I enter the grades I received for my adult sector courses on the admission predictability site?
    • In the second step, next to a number of courses, there’s a link called “Or equivalent”. By clicking this link, you will be able to enter your grades for this adult sector course and obtain the grade to enter on the transcript.
  • How precise is the admission predictability tool?
    • The admission predictability tool was originally designed for students enrolled in the youth sector at secondary schools and it produces the most precise results for this clientele. There are a few situations that will adversely affect its precision:
      -the candidate has failed more than one secondary school course;
      -the candidate has repeated several adult sector secondary school courses;
      - or the candidate has obtained his/her secondary school diploma several years ago.
      Generally speaking, the greater the number of courses for which you are unable to enter data in step 2, the greater the likelihood that the risk calculation will produce an imprecise result.
  • How do I enter a course for which there is no grade (for which I’ve received either an ACC or EQU notation)?
    • In the case of a course for which you don’t have a grade, you have to enter the general average you obtained in secondary 4 and 5 in the grade space and leave the other spaces (average, fifth percentile, percentile score) empty. To calculate your general average, you just add up the grades for all the courses on your transcript and divide the total by the number of courses.
• Applications for admission
  • Can I modify my choice of program or college?
    • Yes, you make these changes before the admission deadline. In your personal dossier, click “DEMANDE / MODIFICATION / REPONSE ”.
  • Do I have to pay again to submit an admission application during the next round?
    • No, the admission application fee covers the cost of participating in the other rounds for the same semester.
  • Can I apply for admission to two different SRACQ colleges at the same time?
    • No, only one application per admission round is permitted.
  • I’m already at college and I want to change programs; how do I do so?
    • On the SRACQ website, in the admission section, you’ll find a “Program changes” button. If you want to change to a different program at the same college, there’s no additional fee to pay.
• Documents to add to my file
  • I’m currently enrolled in courses at an adult education centre; how do I provide proof of enrolment in these courses?
    • When requested to do so by a student, the adult education centre can transmit proof of registration to SRACQ via the Internet.
• My personal file
  • Can I modify my personal coordinates (address, phone number, e-mail address)
    • Yes, in your personal dossier, click “Modify your contact information”. Please take note that if you’ve applied for admission within the past 24 hours or if you’ve not yet paid, you may not have access to the modification options.
  • I’m currently enrolled in courses at an adult education centre; how do I provide proof of enrolment in these courses?
    • When requested to do so by a student, the adult education centre can transmit proof of registration to SRACQ via the Internet.
  • I paid via "Accès D" but my personal dossier still indicated that I haven’t paid for my application.
    • There may be a wait time of up to two working days before your personal dossier is updated.
  • Have your received my payment?
    • Check the status of your payment in your personal dossier. There may be a wait time of up to two working days before your personal dossier is updated if you’ve paid via "Accès D".
  • I’ve forgotten my password; how can I retrieve it?
    • On your personal dossier’s home page and click “I forgot my password”.
  • Will I receive my response via my e-mail address?
    • No, your response will be posted in your personal dossier on the SRACQ website. However, when your response has been posted you will receive an e-mail informing you thereof.
• Password
  • I’ve forgotten my password; how can I retrieve it?
    • On your personal dossier’s home page and click “I forgot my password”.
• Payment
  • What means of payment are accepted?
    • You can pay in different ways: at any Caisse populaire Desjardins or bank machine; via the "Accès D" system; by certified cheque, money order made to SRACQ or Visa or MasterCard.
  • I paid for my admission application using my Desjardins debit card or "Accès D" but my personal dossier still indicates that I haven’t paid for my application.
    • There may be a wait time of up to two working days before your personal dossier is updated.
  • Do I have to pay again to submit an admission application during the next round?
    • No, the admission application fee covers the cost of participating in the other rounds for the same semester.
  • I paid via "Accès D" but my personal dossier still indicated that I haven’t paid for my application.
    • There may be a wait time of up to two working days before your personal dossier is updated.
  • Have your received my payment?
    • Check the status of your payment in your personal dossier. There may be a wait time of up to two working days before your personal dossier is updated if you’ve paid via "Accès D".
• Program changes
  • I’m already at college and I want to change programs; how do I do so?
    • On the SRACQ website, in the admission section, you’ll find a “Program changes” button. If you want to change to a different program at the same college, there’s no additional fee to pay.
• Response to your application
  • Will I receive my response via my e-mail address?
    • No, your response will be posted in your personal dossier on the SRACQ website. However, when your response has been posted you will receive an e-mail informing you thereof.